Legal
Please review our terms and conditions for using our plumbing services.
Last Updated: December 2025
By using our services, you agree to the following terms and conditions. Please read them carefully.
A 50% deposit of the total project cost is required for work to commence.
All agreed upon totals are due on the day of service upon completion of the job, unless different terms have been agreed upon in writing. Payment options are cash, check, Zelle and debit/credit card/ACH (3.9% transaction fee). Upon job completion, BEFORE payment is made, please let your technician know or call 520-699-5166 if you plan to pay by check/cash/Zelle, so that the card/ACH transaction fee can be removed from the invoice.
If invoice is not paid within 5 days of due date, unless different terms have been agreed upon in writing between Copper State Plumbing Solutions, LLC and the client, a 10% late fee will be applied to the remaining invoice balance. Additionally, for every 5 days after the first 5 days, 10% will be added to the updated balance. And after 30 total days from date of invoicing, if payment has not been received (or other arrangements have not been made) we reserve the right to place a lien on the property where service was performed for the total amount of invoice plus late fees. This serves as a notice to the above stated client per legal requirement. Please let us know prior to the completion of your job if you will be needing certain terms.
In the event that the Customer cancels a scheduled service appointment less than twenty-four hours (24) prior to the agreed service date and time, the Customer shall be assessed a cancellation fee of One Hundred Fifty Dollars ($150.00). Said fee shall be due and payable immediately and may be charged to the payment method on file or invoiced to the Customer. This fee is intended to compensate for administrative, scheduling, and opportunity costs incurred by Copper State Plumbing Solutions, LLC as a result of the late cancellation.
In the event that parts or materials were purchased by Copper State Plumbing Solutions, LLC, specifically for an agreed-upon job, a restocking fee up to One Hundred Fifty Dollars ($150.00) could be assessed.
All costs incurred in the collections of outstanding balances, including but not limited to attorney fees, court costs, and other legal expenses, shall be the sole responsibility of the invoiced individual(s) or business(es). These costs are in addition to the invoiced amount and any applicable late fees.
All work performed is warrantied for 2 years on parts and labor on residential services and 1 year on commercial services by Copper State Plumbing Solutions, LLC. We do not warranty cleared drains or parts that we did not furnish, though we do stand by our work and will do our best to accommodate. In addition, we will not warranty any work that has not been paid for in full.
All property owners have the right to file a written complaint with the registrar of contractors for an alleged violation of section 32-1154, subsection A. All complaints must be made within the applicable time period as set forth in section 32-1162, subsection A.
The Registrar of Contractors can be reached by calling (602) 542-1525 or by going to https://roc.az.gov/.
We kindly ask that if any complaints do arise, you contact Copper State Plumbing Solutions, LLC at 520-699-5166 so that we can help to correct the issue. Your signature states that you understand all of the above statements and agree to them.
Copper State Plumbing Solutions, LLC does not provide or assume responsibility for the following types of repairs:
By signing or accepting these terms, you acknowledge that you have read, understood, and agree to be bound by all of the above terms and conditions. Our electronic signature is shown below:
Copper State Plumbing Solutions, LLC
For questions about these terms and conditions, please contact us at our contact page or call us at 520-699-5166.
